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Service is the Key

An aggressive and dynamic program aimed at maximizing production underlies BancGROUP's success in generating new loans. With our primary objective being the origination of sound residential mortgages, we refrain from the sale of ancillary products, such as insurance, auto loans, computer systems and software. By utilizing our professional support staff and in-house marketing department, our loan officers are able to concentrate total effort on originating successful loans. The result is optimum production.

The size of our organization and the flexible, personalized services we provide make us easily accessible and attractive to our customers.

BancGROUP provides unparalleled access to vital marketing tools and customer financial data. Through a unique database system, created exclusively for BancGROUP, loan officers are able to supply realtors with detailed information that includes rate sheets, customer financial profiles and just-listed cards. An important component of this system is its comprehensive customer database program, which facilitates the acquisition, processing, and storing of pre-qualification data. In addition, each loan officer has access to their own closed database, a feature that provides information about loans in process and generates quarterly updates for customers.

Our system utilizes the Contour Windows System, which includes the Loan Handler, the Loan Tracker, and the Loan Closer. A sophisticated tracking component within the system prints weekly pipeline reports for loan officers and processors and prepares commission runs for loan officers.